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Customers
- Customers and Markets
- CRM Strategy
- Sales
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Marketing
- Marketing ROI
- Positioning and Branding
First publication in marketing and clients strategy

Objetives: Increase costumer club base, purchase frequency and average ticket.
Solution: Advanced Marketing in the segmentatin of Club Neck costumers.
Result: Efficient sales actions according to profile and costumer status.

Objetives: Differentation of services, Customer Value Proposal.
Solution: Costumer Segmentation Plan, Costumer Value, Abandonment analysis, Potential Market, Development of operative.
Result: Systematic Orientation towards costumer.

Objetives: Develop a Strategic Channel Plan and define Sales Strategic.
Solution: Descriptive portfolio Analysis, segmentation, value model and creation of potential market.
Result: Development of Sales Strategic.

Objetives: Increase Portfolio value, Costumer linking.
Solution: Income Model, Pre-awarded loans model, Pension plans model.
Result: Strategic costumer plan: Defend and increase our portfolio's value.

Objetives: Develop an analytical CRM Project.
Solution: Corporative Sales Intelligence Portal Service.
Result: Aiming the company at Costumer Value, Overall sales vision, and understanding what goes on in the environment
