Daemon Quest

Product and Service Innovation

Being first or being the best?

The market is a live environment in constant motion

Consumer’s needs vary constantly. Yesterday´s sales success is today´s museum piece.Innovation and the development of new products are not simple, and history is full of failures with products and services.

3 steps to get your product launching right

  1. Intuition is not enough. The design of new products has traditionally been associated with trial and error techniques. For decades companies have innovated using their intuition, developing proposals that rarely become an immediate success and that need market reactions to incorporate improvements and gain wide acceptance.
  2. Observe and study the customer with new eyes, eliminate the uncertainty that usually accompanies the process of creating, innovating, and developing new products and services. The customer is the main reference point for companies. For that reason, their point of view and their circumstances must be taken into account, analyzed, and incorporated into the design process.
  3. Designing a launching that breaks markets. Copies are rarely market leaders. Being original, and being first is usually a recipe for success. In order to study the customer in a different way and create new customer uses and needs, we must use new mechanisms, prospective techniques, ethnographical studies, and intelligent market segmentation.

At DAEMON QUEST we will help you define new concepts, products and services that make everything look newly invented.

We apply the most advanced techniques in modeling for launchings, scenarios, and market dynamics in order to predict market behavior with a new offer, minimizing the possibility of failure. We will help you decide on a Launching Strategy, sales channels, and make the most appropriate promotion and communication plans.

If you want to minimize your risk when launching a product, we can help you...

 

The Marketing Intelligence Review

First publication in marketing and clients strategy

Case Studies

Bayer

Objetives: Increase the effectiveness and efficiency of the Sales Network,Growth Opprotunities.

Solution: Physician Targeting, Identification of costumer drivers, Potential Value and Segmentation.

Result: Optimization of resources, Strategic Costumer knowledge, Motivated Sales Network.

Caja Navarra CAN

Objetives: Increase Portfolio value, Costumer linking.

Solution: Income Model, Pre-awarded loans model, Pension plans model.

Result: Strategic costumer plan: Defend and increase our portfolio's value.

NH Hoteles

Objetives: Develop an analytical CRM Project.

Solution: Corporative Sales Intelligence Portal Service.

Result: Aiming the company at Costumer Value, Overall sales vision, and understanding what goes on in the environment

Sanofi Aventis

Objetives: Develop a Strategic Channel Plan and define Sales Strategy.

Solution: Descriptive portfolio Analysis, segmentation, value model and creation of potential market.

Result: Development of Sales Strategy.

NECK & NECK

Objetives: Increase costumer club base, purchase frequency and average ticket.

Solution: Advanced Marketing in the segmentatin of Club Neck costumers.

Result: Efficient sales actions according to profile and costumer status.

Services

Product and Service Innovation

Which of these aspects does your company’s marketing strategy currently focus on?
Customer acquisition
22%
Customer retention
23%
Customer win-back
18%
Branding / awareness
19%
Differentiation
19%